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collecTiodelivery

Self Collection

 

Self collection
(10am-6pm only)

  • Pick up location, Cakeinspiration, 253 Joo Chiat Road, Singapore 427507

  • Kindly let us know your name, order number or contact number for verification.

  • Nearest MRT: Dakota (3 bus stops away)

  • If you fail to pick up the cake, we can store it for you till the next day. The cake will be disposed afterwards.



Delivery Service (Advance Booking with Delivery )

Standard Delivery 
(10am-4pm, no fixed slots)

  • Standard delivery to Residential address only @ $15/per location

  • Standard delivery to special locations (malls, restaurants, hotels, offshore islands, etc) @ $20

  **Our sales team will contact you if there are further charges (depending on location)

 

Holiday / Special occasion delivery 
(10am-4pm, no fixed slots)

  • Holiday delivery to Residential address only @ $20/per location

  • Holiday delivery to special locations (malls, restaurants, hotels, offshore islands, etc) @ $25

  **Our sales team will  contact you if there are further charges (depending on location)

** We partner with a third-party delivery company for all our delivery services. Hence, standard delivery slots will be between 10am-4pm only. If you need it at a specific time slot, we recommend our customers to arrange your own courier service to pick it up from us. Do let us know beforehand. Your driver should be aware of your order number, name and contact number for verification.
 

 

Direct delivery:
We can arrange a driver specifically to deliver the cake to you within a 2 hr window. Kindly whatsapp, +65 81012082 our sales team for this arrangement. Additional charges will be applicable depending on location.

** Strictly no deliveries to offices and open spaces (eg. beach, Marina Barrage). Kindly arrange your own courier service for these locations.

** Refunds will not be provided for changing of delivery arrangements including swapping to self collection.

failed Delivery 

Failed delivery:

No response from recipient:

  • In the occasion whereby the recipient does not respond to our drivers arrival, calls and text. Our driver will leave the delivery location after 10mins. The cake will then be disposed afterwards. Refunds will not be applicable in this case and order will be marked as completed.

  • We strongly advise to have someone available at home/delivery address to receive the cake(s)

  • Delivery to condo - Kindly ensure that your mobiles are reachable. Our drivers must be able to reach you if they have any issues navigating your unit or if they have any issues with the intercom. 

Delivery to restaurants/hotels:

  • Kindly provide us with the name (as per your reservation) and reservation/booking number (hotels) 

  • Please contact the restaurant/hotel to expect the delivery and receive it on your behalf.

  • In the occasion whereby the restaurant/hotel refuse to receive your order on your behalf, our drivers will contact you. If a reroute is required, an additional fee ($20-30 depending on location) will be incurred. If our drivers are unable to contact you, the cake will be disposed and order will be marked as completed. Refunds will not be applicable.

Accidents/Traffic Jam:

  • In unfortunate occasions like accidents and bad traffic jams, we will contact you immediately.

  • If cakes are damaged, we will have them redone and delivered to you as soon as possible.

  • We will try our best to have your cakes delivered within the delivery timing. 

Damaged cakes:

  • Kindly check your orders upon arrival. Kindly decline the cake immediately if the order is delivered wrongly.

  • Please contact us immediately for any cake damages.

  • Damages should be reported within the same working day before 6pm or it will be disregarded.

  • All cakes are checked before delivery. 

  • Damaged done by recipient will not be compensated. 

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